Subscription Management

Advantage manages everything you might need for subscribed products, whether print or digital; paid or controlled; daily, weekly, monthly, quarterly or annually; download or access-based; standalone or packaged with other products. At the heart of Advantage is a single customer record, which allows you to examine all the activity of a customer in a 360° view. A central customer focus - driven by our strategic product direction - shapes everything the software is designed to do.

MAGAZINES
Advantage offers absolute flexibility in managing your magazine business. You will not find a more comprehensive system anywhere in the world. Advantage:

  • Provides powerful, sophisticated renewal scheduling and analysisgarden guy
  • Handles international subscriptions: multi-lingual, multi-currency, addressing, distribution
  • Fully supports ABC and BPA audits, including unit audits
  • Unlimited discounting and promotional pricing capability
  • Thorough earnings reporting and analysis
  • Accommodates all circulation adjustments easily, including term or frequency changes, migrations, upgrades
  • Allows you to package magazines (or other product offerings) together
  • Administers questionnaires and captures demographic information
  • Allows you to manage your advertising orders

JOURNALS
Advantage clients include world-class journals publishers who know that when it comes to managing journals, Advantage is the global leader. Advantage offers:

  • Management of consortia deals
  • Membership and society management and reporting
  • Full supports the Ringgold Institutional identifier and relationships
  • Reprints, rights and permissions
  • Advertising order and billing
  • Unlimited pricing structures
  • Trial subscriptions
  • Comprehensive gracing rules

NEWSLETTERS
Print, digital or a combination, Advantage has the tools you need to manage your newsletter subscriptions, including:

  • Completely flexible pricing
  • Forced free trials
  • Publication groupings
  • Comprehensive demographics and questionnaires
  • High volume list management

DIRECTORIES
Advantage manages your directory products whether they are subscription based, one-off products; print or digital.  Any frequency can be managed.

NEWSPAPERS
Print, digital or a combination of both, Advantage has the tools you need to manage your newspaper subscriptions, including:

  • Support for any frequency including daily and weekday/weekend-only
  • Multiple-editions
  • Alternate delivery
  • Newsstand and bulk distribution
  • Variable billing and payment options
  • Display advertising order and billing

 

MEMBERSHIPS
Advantage allows you to manage your membership dues as well as the transactions that may accompany membership in an organization, such as subscriptions to related journals, magazines or newsletters, attendance at organization events, or participation in training or education classes offered by the organization.  Advantage handles different levels and types of membership, with differing benefits and participation in special interest groups within the membership organization.

DONATIONS
Advantage allows you to solicit and track donations either as part of a subscription or separately.

REPRINTS
Advantage provides the ability to market and fulfill orders for copies of journal articles, including author offprints as you publish the journal and reprints later on.  Orders that are solicited in advance of the issue's publication will allow reprints to be created and fulfilled as the issue is produced at the printer involved.


ECOMMERCE
The Advantage eCommerce capability allows your customers to perform online, real-time entry of orders and other self-service functions and provides the same access to customer, digital, subscription, order and payment data to Web users as your customer service reps have. A vast library of methods is available in the API for your webmaster and the Web module can be run with web services. The Advantage Web module offers:

  • Gatekeeper functions
  • Customer self-service (account details, orders, renewals)
  • Subject-based product searches
  • Suggestions to customer as to other products of interest to them based, on their browsing history
  • Allows for automatic emails to be sent to a customer upon making a change or adding an order